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Hot water loss

If you have no hot water a number of things could possibly be the cause. If you’re suffering from hot water loss you can follow the steps in this article to try and fix the problem. If you’re not confident with DIY contact a qualified engineer for further assistance.

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Boiler problems

How to diagnose a leaking boiler

A leaking boiler is a fairly common problem, but it should always be fixed quickly and before the problem gets worse.

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Boiler problems

Boiler controls not working

Boilers have a series of control mechanisms designed to distribute heat and hot water. If your boiler controls are not working it could run up the cost of your fuel bills and make your home uncomfortably hot or cold.

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Stay safe

Gas safety tips

We rely on our gas appliances to help us stay cosy during winter, but gas safety is equally important during the warmer months. Poor boiler maintenance and irregular servicing can increase the chances of gas leaks, fires and carbon monoxide poisoning.

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Gas connections

About your gas supply

The gas in your home or business is provided by a Gas Supplier, who must be licensed to sell gas by OFGEM (the energy industry’s ombudsman)

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Cold radiators

All radiators are cold

If none of your radiators are heating up properly, it could be a result of a more serious problem with your central heating system or boiler. But, there are a number of smaller faults that should be ruled out first.

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Cold radiators

Boiler works but radiators stay cold

If your boiler works but the radiators are not heating up, the likely cause could be a faulty boiler pump or your central heating controls.

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Cold radiators

Parts of the radiator are cold

While your boiler and radiators might be in good working order, from time to time you may find that your radiators aren’t getting fully hot.

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Cold radiators

Different temperatures in different rooms

Your central heating system should distribute heat evenly around your home. Radiators heat up in turn, which means those nearest the boiler will often be warmer.

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